Thursday, August 04, 2005

Customer service?

Apparently the people in charge of the Indiana DMV listen...

After numerous complaints about extremely long wait times at many Indiana DMV offices, the Department of Motor Vehicles decided to take action to stop these complaints.

Did they ad more service personnel or extend the hours to evenings and Saturday?

Fuck no.

They removed all the clocks from the DMV offices, citing:

"If the citizens don't realize what time it is, they won't realize they've been standing in line so long and we'll have fewer complaints."

Kind of gives you that warm fuzzy feeling that your Government really does listen and care, doesn't it?

Copyright 2005 Thomas J Wolfenden

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